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How to Update Samsung TV Firmware: A Complete Guide
If you own a Samsung smart TV, you probably know that it can do more than just display your favorite shows and movies. It can also access various apps, games, news, weather, and other online services. But did you know that your Samsung TV also needs regular software updates to keep it running smoothly and securely?
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Samsung TV firmware is the software that controls the functions and features of your TV. It can also add new features or fix bugs that may affect your TV's performance. Updating your Samsung TV firmware is very important to ensure that you get the best possible user experience and avoid any potential problems.
In this article, we will show you how to check the current firmware version and model code of your Samsung TV, how to update your Samsung TV firmware over the internet or using a USB drive, how to fix common issues with Samsung TV firmware, and how to explore some alternatives to Samsung TV firmware.
How to check the current firmware version and model code of your Samsung TV
Before you update your Samsung TV firmware, you need to know what firmware version and model code your TV has. This will help you determine if there is a newer version available and if it is compatible with your TV.
To check the current firmware version and model code of your Samsung TV, follow these steps:
Press the Menu or Settings button on your remote control.
Select Support or About this TV.
Select Software Update or Contact Samsung.
You will see the current firmware version and model code of your TV on the screen.
The model code of your Samsung TV consists of letters and numbers that indicate the series, size, design, region, and year of your TV. For example, UN65KS8000FXZA means that the TV is from the U.S., has a 65-inch screen size, belongs to the KS8000 series, has a flat design, and was released in 2016.
You can also find the model code on the back of your TV or on the box that it came in.
What are the benefits and risks of updating Samsung TV firmware?
Updating your Samsung TV firmware can bring you many benefits, such as:
Adding new features or enhancements to your TV, such as improved picture quality, sound quality, energy efficiency, HDMI compatibility, or app optimization.
Fixing bugs or glitches that may affect your TV's performance, stability, security, or compatibility with other devices or services.
Keeping your TV up to date with the latest requirements or changes from online services such as Netflix, YouTube, Hulu, Amazon Prime Video, etc.
However, updating your Samsung TV firmware also comes with some risks, such as:
Resetting your video and audio settings to defaults after a software update. You may need to adjust them again according to your preferences.
Causing a firmware error if you turn off the TV, unplug the power cord, or remove the USB drive during the update process. This may result in your TV becoming unusable or requiring professional repair.
Not being compatible with some apps or features that you may have installed or customized on your TV. You may need to reinstall or reconfigure them after a software update.
Voiding your warranty or violating the terms of service if you install unauthorized or modified firmware on your TV.
Therefore, you should always backup your settings and data before updating your Samsung TV firmware, and follow the instructions carefully to avoid any errors or issues.
How to update Samsung TV firmware over the internet
The easiest and most convenient way to update your Samsung TV firmware is to do it over the internet using the TV menu. This method requires that your TV is connected to a stable and high-speed internet connection, either via Wi-Fi or Ethernet cable.
To update your Samsung TV firmware over the internet, follow these steps:
Press the Menu or Settings button on your remote control.
Select Support or About this TV.
Select Software Update or Contact Samsung.
Select Update Now or Check for Updates.
Your TV will search for the latest firmware version available for your model code. If there is a newer version, you will see a message asking you to confirm the update. Select Yes or OK to proceed.
Your TV will download and install the firmware update. This may take several minutes depending on your internet speed and the size of the update. Do not turn off the TV, unplug the power cord, or press any buttons during this process.
When the update is complete, your TV will restart automatically. You will see a message confirming that the update was successful. Select OK to exit.
You have successfully updated your Samsung TV firmware over the internet. You can check the current firmware version and model code of your TV again to verify that the update was applied correctly.
Tips and troubleshooting for common issues with internet updates
Here are some tips and troubleshooting steps for common issues that you may encounter when updating your Samsung TV firmware over the internet:
If you do not see the Software Update or Contact Samsung option in the Support or About this TV menu, it means that your TV does not support internet updates. You will need to use a USB drive to update your Samsung TV firmware instead.
If you see a message saying that there is no new update available, it means that your TV already has the latest firmware version installed. You do not need to do anything else.
If you see a message saying that there is an error in downloading or installing the update, it means that there is a problem with your internet connection or the Samsung server. You can try to update your Samsung TV firmware again later, or use a USB drive instead.
If you see a message saying that there is an error in verifying the update file, it means that the downloaded file is corrupted or incomplete. You can try to delete the file from your TV's memory and download it again, or use a USB drive instead.
If you see a message saying that there is an error in applying the update file, it means that there is a problem with your TV's hardware or software. You can try to reset your TV to factory settings and update it again, or contact Samsung Support for assistance.
How to update Samsung TV firmware using a USB drive
If you cannot update your Samsung TV firmware over the internet, or if you prefer to do it manually, you can use a USB drive to download and install the firmware update. This method requires that you have a computer with internet access and a USB drive with enough storage space.
To update your Samsung TV firmware using a USB drive, follow these steps:
Go to the Samsung Download Center website on your computer. You can use this link:
Enter your TV's model code in the search box and click on the magnifying glass icon. You can find your TV's model code on the back of your TV or on the box that it came in.
Select your TV from the list of results. You will see the product information and support page for your TV.
Click on Manuals and Downloads or Firmware.
Click on See More or Firmware Update User Manual. You will see the latest firmware version available for your TV and a PDF file with detailed instructions on how to update your TV firmware using a USB drive.
Click on Download next to the firmware file. You will see a pop-up window asking you to agree to the terms and conditions. Click on Accept to proceed.
Save the firmware file to your computer. The file name will have a .zip or .exe extension.
Extract the firmware file from the .zip or .exe file. You will see a folder with one or more files inside. The file name will have a .img or .rom extension.
Insert your USB drive into your computer. Make sure that it is formatted as FAT32 and has enough free space to store the firmware file.
Copy the firmware folder to the root directory of your USB drive. Do not rename or modify the folder or the files inside.
Eject your USB drive from your computer and insert it into the USB port of your TV. Make sure that your TV is turned off before you do this.
Turn on your TV and press the Menu or Settings button on your remote control.
Select Support or About this TV.
Select Software Update or Contact Samsung.
Select Update Now or Check for Updates.
Your TV will detect the firmware file on your USB drive and ask you to confirm the update. Select Yes or OK to proceed.
Your TV will install the firmware update from your USB drive. This may take several minutes depending on the size of the update. Do not turn off the TV, unplug the power cord, or remove the USB drive during this process.
When the update is complete, your TV will restart automatically. You will see a message confirming that the update was successful. Select OK to exit.
You have successfully updated your Samsung TV firmware using a USB drive. You can check the current firmware version and model code of your TV again to verify that the update was applied correctly.
Tips and troubleshooting for common issues with USB updates
Here are some tips and troubleshooting steps for common issues that you may encounter when updating your Samsung TV firmware using a USB drive:
If you do not see the Software Update or Contact Samsung option in the Support or About this TV menu, it means that your TV does not support USB updates. You will need to use an internet connection to update your Samsung TV firmware instead.
If you do not see the Update Now or Check for Updates option in the Software Update or Contact Samsung menu, it means that your TV does not recognize your USB drive or the firmware file on it. You can try to reinsert your USB drive, use a different USB port, use a different USB drive, or download and copy the firmware file again.
If you see a message saying that there is no new update available, it means that your TV already has the latest firmware version installed. You do not need to do anything else.
If you see a message saying that there is an error in verifying or applying the update file, it means that there is a problem with your USB drive or the firmware file on it. You can try to format your USB drive, use a different USB drive, or download and copy the firmware file again.
If you see a message saying that there is an error in updating the TV, it means that there is a problem with your TV's hardware or software. You can try to reset your TV to factory settings and update it again, or contact Samsung Support for assistance.
How to fix Samsung TV firmware issues
Sometimes, updating your Samsung TV firmware may cause some issues or errors that affect your TV's functionality or performance. These issues may include:
Your TV not turning on or off properly.
Your TV not responding to the remote control or the buttons on the TV.
Your TV not displaying the picture or sound correctly.
Your TV not connecting to the internet or other devices.
Your TV not accessing or running the apps or services that you want.
Your TV displaying an error message or code on the screen.
If you encounter any of these issues or any other problems with your Samsung TV firmware, here are some possible solutions that you can try:
How to reset your Samsung TV after a firmware update
One of the simplest and most effective ways to fix Samsung TV firmware issues is to reset your TV to factory settings. This will erase all your personal settings and data and restore your TV to its original state. However, this will also delete any apps or features that you have installed or customized on your TV, so you may need to reinstall or reconfigure them after the reset.
To reset your Samsung TV to factory settings, follow these steps:
Press the Menu or Settings button on your remote control.
Select Support or About this TV.
Select Self Diagnosis or Reset.
Select Reset or Factory Reset.
You will see a message asking you to enter your PIN. If you have not set a PIN, the default is 0000. Enter your PIN and select OK.
You will see a message asking you to confirm the reset. Select Yes or OK to proceed.
Your TV will reset itself and turn off automatically. Wait for a few minutes until it turns on again.
You will see a message asking you to set up your TV again. Follow the on-screen instructions to complete the setup process.
You have successfully reset your Samsung TV to factory settings. You can check if the firmware issues are resolved or not. If not, you can try other solutions below.
How to use Remote Management to get support from Samsung
If resetting your Samsung TV does not fix the firmware issues, you can use Remote Management to get support from Samsung. Remote Management is a feature that allows Samsung technicians to access and control your TV remotely over the internet. They can diagnose and fix any problems with your TV firmware, software, or hardware without you having to visit a service center or call a technician.
To use Remote Management to get support from Samsung, follow these steps:
Press the Menu or Settings button on your remote control.
Select Support or About this TV.
Select Remote Management or Contact Samsung.
Select Start or Request Service.
You will see a message asking you to agree to the terms and conditions. Select Agree or OK to proceed.
You will see a message asking you to enter a PIN. If you have not set a PIN, the default is 0000. Enter your PIN and select OK.
You will see a message with a phone number and an access code. Call the phone number and provide the access code to the Samsung technician who will answer your call.
The Samsung technician will connect to your TV remotely and ask you some questions about the firmware issues that you are facing. They will also ask for your permission before they access or change any settings on your TV.
The Samsung technician will diagnose and fix any problems with your TV firmware, software, or hardware remotely. They will also guide you through any steps that you need to follow on your end.
When the Remote Management session is over, you will see a message confirming that the connection has been terminated. Select OK to exit.
You have successfully used Remote Management to get support from Samsung. You can check if the firmware issues are resolved or not. If not, you can try other solutions below.
How to contact Samsung Support or find a service center near you
If Remote Management does not fix the firmware issues, you can contact Samsung Support directly by phone, chat, email, or social media. They can provide you with more information and assistance regarding your Samsung TV firmware, software, or hardware problems. You can also find a service center near you where you can bring your TV for repair or replacement if needed.
To contact Samsung Support or find a service center near you, follow these steps:
Go to the Samsung Support website on your computer or mobile device. You can use this link:
Select your country or region from the drop-down menu. You will see the contact information and service options for your location.
Choose the option that suits your needs and preferences. You can call, chat, email, or message Samsung Support, or you can locate and visit a service center near you.
Provide your TV's model code, serial number, and firmware version when you contact Samsung Support or visit a service center. You can find this information on the back of your TV or on the box that it came in.
Explain the firmware issues that you are facing and ask for help or advice. The Samsung Support representative or technician will assist you with your Samsung TV firmware, software, or hardware problems.
You have successfully contacted Samsung Support or found a service center near you. You can check if the firmware issues are resolved or not. If not, you can try other solutions below.
Alternatives to Samsung TV firmware
If you are not satisfied with the Samsung TV firmware, software, or hardware features or performance, you may want to explore some alternatives that offer different or enhanced capabilities for your TV. These alternatives include open source or third-party projects that develop and distribute custom firmware, software, or hardware for Samsung TVs.
However, these alternatives are not officially supported or endorsed by Samsung, and they may void your warranty or violate the terms of service if you install or use them on your TV. They may also cause compatibility issues, errors, or damage to your TV. Therefore, you should use them at your own risk and discretion.
What are some open source or third-party projects that offer different features or enhancements for Samsung TVs?
Here are some examples of open source or third-party projects that offer different features or enhancements for Samsung TVs:
SamyGO: SamyGO is an open source project that provides custom firmware and software for various models of Samsung TVs. It allows you to enable hidden features, access root privileges, install additional apps, modify system settings, and more.
Tizen Studio: Tizen Studio is an official development tool for creating apps and games for Tizen-based devices, including Samsung smart TVs. It allows you to design, code, test, debug, and deploy your own apps and games for your TV.
Smart IPTV: Smart IPTV is a third-party app that allows you to watch live TV channels and video on demand from various sources on your Samsung smart TV. It supports multiple playlists, EPGs, subtitles, logos, and more.
Firestick: Firestick is a third-party device that plugs into the HDMI port of your Samsung TV and turns it into a smart TV with access to thousands of apps and services from Amazon and other providers. It also supports voice control, 4K resolution, HDR, Dolby Atmos, and more.
How to install and use alternative firmware on your Samsung TV
To install and use alternative firmware on your Samsung TV, follow these steps:
Choose the alternative firmware that is compatible with your TV's model code and firmware version. You can check the compatibility information on the project's website or forum.
Download the alternative firmware file from the project's website or forum. The file name will have a .zip or .exe extension.
Extract the alternative firmware file from the .zip or .exe file. You will see a folder with one or more files inside. The file name will have a .img or .rom extension.
Insert your USB drive into your computer. Make sure that it is formatted as FAT32 and has enough free space to store the alternative firmware file.
Copy the alternative firmware folder to the root directory of your USB drive. Do not rename or modify the folder or the files inside.
Eject your USB drive from your computer and insert it into the USB port of your TV. Make sure that your TV is turned off before you do this.
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